How to make an offer - line entry venues

iBidU lets you set the price you are offering for your customers to get to the head of the waiting line at your venue. The price they pay you through iBidU is designed to be the cost purely of line jumping, not the ticket cost of entry, if any. 

1. From the home screen, tap 'Offer' and on the Offer screen (shown below) enter the details requested:

  • in the '£' field the total amount you are requesting

  • in the 'people' field the number of people who can jump the line for that amount, e.g. 2

  • the location field is pre-filled with the name of your venue

  • type anything additional you want customers to know in the 'notes...' field  

The bottom section summarises your offer and shows what your venue will receive net of iBidU's processing fees. Press 'Offer' when you are done.

2. Your offer then gets notified to everyone at your venue with the iBidU app and is listed on the home screen (with a green icon) - when a customer accepts your offer, you get a notification asking if you want to continue. If you accept, then both your screens change to the same colour to help find each other (see below).

 

You see yourself as a blue dot, the other party is a red pin. In the example below, you are seeing the customer screen and you are the red pin.

They click the credit card button to pay when they are with you at the front of the line - they require you to click an 'Accept' button in the same spot on your own screen before they can pay you - you can still cancel the transaction until now, should you wish.

3. Below is an example of the customer's screen when pay you - at this point the transaction becomes final and you must complete their line jump, although you are able to request iBidU to refund them if you wish to.  

4. When the customer has paid you, you will receive a confirmation message similar to the one shown below, the transaction is complete.  

All completed transactions may be viewed through your Account screen, simply click on the 'Payments Statement' button to see a full list of transactions, from which you can select to view details of any one.

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